Shipment Tracking and Exception Management

The Problem

Most teams learn a shipment is late when the line is already waiting for material. Tracking information sits across carrier portals, emails, and spreadsheets, and nobody owns the follow-up.

What Norvenzia Does

We monitor open shipments against their promised dates, consolidate status into a single view, and flag exceptions—delays, missed handovers, port or customs holds, damaged goods—as they appear. For each exception we contact the carrier or supplier, document the cause, and propose a recovery option, such as an expedite or a re-route, for your approval.

What You Get

Early warning on late or at-risk shipments, a logged history of every exception, and weekly visibility reporting you can act on rather than chase.